I don't disagree, but preload is under PRELOAD, not under the Center. The best the center manager can hope to do is hit the preload manager and FT sups with the issues. Documentation is key. That's where the reports come in, but they aren't going to beat you as a driver over the head with it. Or shouldn't. Unless you have consistent misloads and don't properly report them, then that's on the driver - in which case the same report is important and the driver WILL come under fire. The OP implied that a center manager intentionally directed no scanning to affect center numbers, when doing so would do the opposite - adjusting center numbers even more negatively.