On the customer nice thing notes..just to name a few..I had a flower shop on a route 10 years ago that would give you hugh bouquets of flower for your wife on her b-day or mothers day,valentines and even a big table set for Thanksgiving..I help them deliver flowers each year on mothers day and valentines..Good money...and a lot of thank yous!......I see many drivers rake in at Christmas.It's not unusal to see some guys totaling over $500 in cards and cash.I avg. around $100 on a resi route..Customers can make your day in many ways..Even in tight times, if we take care of them, they will reciprecate..