I don't work in IS, but have visited there and have worked in TSG in the past and also corp IE and have dealt with folks from multiple groups in NJ including PPM folks, Corp IS, Corp PE etc. Similar to other places, there are good people and bad in all areas. I don't see how a union can get you a fairer QPR, the usual union stance is not to measure folks and to give everyone the same rate of pay etc. If you become union, I see more scrutiny on people ensuring their hours are held even more accountable. I see why you want a union, since you think it will protect your job and stop outsourcing. So long as we can get quality programmers in India or other countries, I don't see this stopping. If you can leave and get a better job, then do it. But.... the grass isn't always greener at the other companies.
The issue is accountability...... if the top management wants to have everyone work the clock like an hourly, then pay everyone for overtime. If they want to run operation reports, assume that you can run an I.T. operation like a package operation then so be it BUT then the employee has to be expected to now act like what you create. They made this environment, they created the hourly mentality, so if that is how everyone should act, let's do it. Everyone can work their 45 hours and go home. If something breaks then just pay overtime to the employee that is required to assist fixing a problem or get someone else that is "on the clock" to help.
The issue with the QPR is also accountability, when you are told that it is "impossible" that so many people were working at or above expectations and to adjust scores downward. You are told that each area must supply people that are to be "targeted" employees, even if you disagree with management's "assessment" of the person that you see everyday someone they wouldn't know if they tripped over them, you are required to make someone in your group as a low performer.
As far as leaving.... why? Why leave, we want to fix I.T. and make it a place that contributes to the organization but with the existing upper tier of management in SS that is impossible.
So let's wake them up and hold THEM accountable and keep THEM from being unethical. No one is opposed to being evaluated but everyone is opposed to being evaluated when there is an agenda behind the evaluation.
A union isn't something that is to be taken lightly but at this point in time there seems to be no other option.
If you talk to the average management person all they want is the ability to work in an environment that UPS had for 100 years. The policy book, legacy book and being held accountable to your QPR, your goals, that is what everyone wants to see.
Nothing will change without a big push, so the choice is to bring in a Union and let the workers decide.
Fair pay, fair benefits, fair treatment, job security..... look for the literature to be distributed in the coming weeks.