UpstateNYUPSer(Ret)
Well-Known Member
Rejected OCA's show up on a report.
Info Notices
- Thread starter Geo926
- Start date
Rejected OCA's show up on a report.
Indecisi0n
Well-Known Member
I love how they sign when they aren't allowed. Then I get to put a new notice on top of the old one. Strike 2.
livin the dream
Well-Known Member
if the package shows as signature required, it won't let you SDN. you can only use that if it's a no dr address.
FrigidFTSup
Resident Suit
The responses I get for ODS are priceless sometimes. I love when they tell me I have to send a safety tip that day. I know I'm going to strike gold.
mrbrownstone
Well-Known Member
I'm confused as to when a customer is ever allowed to sign a delivery notice.
I always just write void on back and won't deliver a package without the customers sig.
I figure if they sign the delivery notice and I accept it I could get in trouble for not getting a real signature when I was supposed to.
I always just write void on back and won't deliver a package without the customers sig.
I figure if they sign the delivery notice and I accept it I could get in trouble for not getting a real signature when I was supposed to.
Billy Ray
God, help us all.....
Name one thing that doesn't show up on a report.
TheMasochist
200 lbs? No problem - it's only my back
UpstateNYUPSer(Ret)
Well-Known Member
The info notice cannot be used for signature required packages but can be used for those areas where you do not feel comfortable driver releasing a package.
Neither of you are doing it right.
TheMasochist
200 lbs? No problem - it's only my back
He's talking about signature required packages. The customer can't sign the back of an info-notice and we leave it. A signature must be obtained in person for the package. I have already NDR but left a notice for the customer when I also didn't feel comfortable leaving a package.
S
selfcancelsignal
Guest
Sounds familiar.
Geo926
Well-Known Member
Yep par for the course in most centers I would think. The evening people aren't any better. No, I can't help with so and so's pickups for the hundredth time.
AKCoverMan
Well-Known Member
Actually I like the new wording: "Someone must be here to accept delivery and sign for the package."
Seems pretty cut and dry but of course they sign the note anyway. They win another info note!
BTW someone should explain this to the call centers as well. Couple of weeks ago I come up on a signed info note on a sig required. I sighed and started filling out another info note when the customer came to the door. I told her I was glad she was hoe and explained why the signed info note would not work. She said she was specifically told to do that by the call center.
Bigger sigh.
Billy Ray
God, help us all.....
The part that stated.... "and hand the package to a person" did away with any ambiguity, or so one would reason.
AKCoverMan
Well-Known Member
Yeah I would think so too. I just think the new wording is more direct and it's the very first thing in the sentence.
Billy Ray
God, help us all.....
You really can't win. Cross out the 2 places on the back and they will sign the front.
"Why did you think I voided the place to sign on the back of the notice."
S
selfcancelsignal
Guest
They should make it so signature required's can be released with a SDN. 21 & over's should become automatic will call's after NI1, but I'm just a dumb truck driver.
FrigidFTSup
Resident Suit
The call centers are people paid to just track packages and tell people it's on the way. They have no sense of what actually happens.
AKCoverMan
Well-Known Member
That is often painfully obvious.
