I hate leaving regular package at door on Front Door even though I can release it, many times I wonder if they got it, but am relieved when they open the door or are out in the yard doing something. Gives me the contractor time to meet customer. We see or meet so few of them. I am proud to be owner and deliver to our customers . I love the purple promise. But, sometimes feel it doesn't include us the contractor but the real fedex ground employee who never gets to see what happens to package or be face to face with unhappy customer who had bad package that doesn't look so hot.............customer may be mad because package is late but if packages don't look 100 percent near perfect I send it back to QC to have them