My center is in the middle of ORION implementation. My route is getting it very soon I was told. I'm not necessarily afraid of running ORION, but what I'm afraid of is the no win situation that drivers face. If we follow it as instructed, we will be over allowed most of the time. Even have mileage increases going against its purpose. If we use our brains too much, we get talked to for not meeting the metric.
So far, every guy in my center who has started ORION have nothing but bad things to say about it. Heard one guy say "it's making me money", after being asked "how's it going?"
This system doesn't make sense from a business perspective. The idea is to save miles? Even if it does, it is seemingly increasing labor hours. It costs UPS nearly $50/hr starting in the 9th hour each day not counting pension contributions, ect. That's a LOT more than whatever gas they might be saving.
As for miles being saved. I don't even know how that's happening. I keep hearing drivers say ORION has you pass stops just to come back to them later. And this is on side streets. Not just main roads where that is normal. Makes no sense.