Not sure if this question has been asked, has management noticed, as a whole, the level of commitment from younger drivers and sups alike deteriorate as the company becomes less personal, more faceless to the employees? Does lower operations management fear their jobs becoming obsolete, and the daily justification of their jobs on conference calls to meet metrics give them a feeling of plan facilitators, resulting in the "I'm here to collect a check" mentality trickle down to the labor, does upper management address this or is this the intended direction of the company, automation and less management.