They're not your employees, Dave. Your center manager should be doing something about the guy who won't step it up. Your beef is with the center manager. If your center manager was doing his job (motivating that driver), you wouldn't have to go take those 30 stops.
As for "Shoulder Man", I think your center manager did the right thing by telling him not to come back till he's cleared for full duty. That was plain ol' dirty, not doing the route he didn't want to do, and blaming it on an injury.
As for "Shoulder Man", I think your center manager did the right thing by telling him not to come back till he's cleared for full duty. That was plain ol' dirty, not doing the route he didn't want to do, and blaming it on an injury.