What they are saying is mostly true.
If the system thinks you have different packages than you do, it won't work properly. They should be monitoring the preload.
If the trace is totally screwed up, it won't work properly. This gets to you other statement.
If ORION has you bouncing aound the shelves all day, then something is wrong with the trace. It knows what the trace is and tries to follow it. If you can't follow the trace at all, ORION can't either. It improves on a decent trace. It cannot fix a bad trace.
Good luck.
P-man,
My center has (a) a fundamentally flawed trace and (b) a chronic misload problem. I average 2 misloads
per day on my route alone, and we are talking about a route that averages less than 150 pieces.
Given that there is absolutely no hope that either of these problems will
ever be fixed, where is the wisdom in spending milions of dollars on implementing a
new system (ORION) that by your own admission will
fail to achieve the desired results because of these issues?
Imagine that you are the owner of a race car and you are seeking to improve its lap times. Does it make sense to spend a million dollars installing an exotic, complicated, high-powered engine into your car only send it out onto the track with bald tires, a bent frame and faulty brakes? All the horsepower in the world wont improve your
real-world performance one bit if you cant keep the car from hitting the wall in each corner. Perhaps our resources would be better spent solving the underlying problems
first rather than just trying to bury them under all this sexy, expensive new technology.