AKCoverMan
Well-Known Member
Your right this is total BS.
Just make sure that they are not sheeted that way in your DIAD. When it comes back to bite someone it the but make sure it's the sup signed in to their own DIAD or scanner.
No scans
- Thread starter upsman68
- Start date
Your right this is total BS.
Just make sure that they are not sheeted that way in your DIAD. When it comes back to bite someone it the but make sure it's the sup signed in to their own DIAD or scanner.
FrigidFTSup
Resident Suit
Not really. If you give us the address we go, double click it, and get all the packages destined for that consignee. If we don't see a disposition for it, we know its the one you were talking about. It doesn't make our jobs easier or harder. The only thing it allows is an extra layer of certainty it is the same package.
Having missed is a mortal sin according to our DM. The center manager gets chewed out on the morning call every time there are missed.
The whole thing is silly. We can remove missed from your timecards which we do every time there is a damaged in my center. It doesn't show up in any reports because as far as the system knows, you had 0 missed.
AKCoverMan
Well-Known Member
No, dishonesty is (or should be) mortal sin. I went to help a rookie last night who was working a business heavy route nearly blind. Because of all the CLH volume he couldn't clear out his truck. When I got to him he still had some businesses. I msged the center and said we would make attempts but most likely missed. I really didn't ask permission, I just told them. I mean what else could we sheet them as?
I think between us we had 8 missed.
AKCoverMan
Well-Known Member
So how do these no longer missed damages get resheeted if you void out the "missed"?
FrigidFTSup
Resident Suit
Absolutely agree
They will still appear as missed to the customer, but they do not show up on a center's missed report. Timecards is where stats on NDA, 2 Day, 3 Day, Missed, Surepost, etc gets pulled from.
UpstateNYUPSer(Ret)
Well-Known Member
Corporate training says to sheet damages as missed.
Whatbrownwontdoforyou
Well-Known Member
Why do you think we sheet refused damages as missed?
JL 0513
Well-Known Member
The last DIAD training I did this past year on damages said to sheet damaged. The selection is still there on the DIAD. I don't ever remember "missed" being associated with damaged. Damaged isn't missed. And as I mentioned, we can't used missed anyway.
We can lose our jobs for falsifying, yet are instructed in several situations to regularly falsify.
Yes, I know why the company does this runaround. To avoid paying for damages. It just causes other problems though. No matter how else you sheet it, it's falsifying records.
Is there another $25 million settlement in UPS's future? Just as drivers back in the day were all but told to beat late air with scan-drive-deliver, UPS continues to try and avoid realities.
O
OLDMAN3
Guest
Clearly you have a dishonest management team. Corporate training that every driver has completed in the DIAD (May 2015) says that damages are to be sheeted as missed. And other missed packages need to be sheeted as missed. Start sheeting your missed as missed. If they try to talk to you about it ask for a steward and don't discuss it till he is present. I guarantee you you will not be disciplined for sheeting damages or missed as missed. It only takes one time telling them you won't falsify records...for this BS to stop.
The training instructed us to sheet damaged packages as missed. If you don't know it is damaged, and the customer reports damage at the time of delivery and does not want to keep it, you are to sheet as damaged. If the customer reports damage but wants to keep it, sheet "POSS DMG" in the remarks.
Next time you do training in your DIAD take screen shots with your phone. I have my screen shots for the damaged-sheet as missed training (May 2015) and all other training stored in my phone.
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JL 0513
Well-Known Member
Even if I do sheet a damaged as missed, then I'm now forced to explain why I have a missed to management because the reason isn't evident in the sheeting record. See the situation this puts us in? Sheeting missed is said to be one of the worse things in the world so now we see a damaged package in our PC and cringe because we as the driver lose no matter what.
Whatbrownwontdoforyou
Well-Known Member
Missed poss dam in the remarks
This ^
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OLDMAN3
Guest
Don't explain anything to management without a steward present. Keep a notebook or notes in your phone for all "questionable" packages or procedures. Be open and upfront about your concerns about falsifying records, but only with a steward present. If they tell you to do a dishonest deed without one present, tell them you think it is not proper procedure and you will have to discuss it with a steward. The BS will stop, they will not get themselves in trouble by disciplining you for refusing to falsify records.. CYA.
Ecw21411
Well-Known Member
We've been told to sheet as res after 5 even if it's a com,I refuse to do that
JL 0513
Well-Known Member
Yup, NI1 res for business after 5. Again, can't used missed. When you combine being a cover driver nit know a route well enough with Orion setting up businesses well after 5, this is a daily occurrence.
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OLDMAN3
Guest
I wouldn't want to be in your situation. To me what you are suggesting would be dishonesty by management. Fortunately, as Union employees we drivers have protection from being forced into these ethical dilemmas. There just seems to be an expectation by some management that we drivers should also engage in this dishonest behavior.
The things management does to falsify records is at an all time high!
Guess that 25 million dollar fine,didn't get their attention??
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OLDMAN3
Guest
Don't do it! You will be the one taking the fall when all this dishonesty comes to light. I have personally seen it before. The same managers will throw you under the bus and deny they instructed you to do it. Document everything.
boxwayne
Active Member
Yea we are required to do that too, I always stop and just do it so it's one less thing off my back. It's a pain in the ass when it's 100 degrees outside
BrownTexas
Well-Known Member
They want you to do all this so when you get called in on, they can take your job for dishonesty at anytime. They aren't going to actually say," oh yeah, we told him to do that." Stop being scared and get armed with knowledge. Makes this job a whole lot easier.
