MrFedEx
Engorged Member
He was also probably driving the "special" truck that you said was bugged and fitted with a hidden camera.
The account in question is huge, and covers an enormous area. It is delivered by RTDs in straight trucks or sometimes, tractor-trailers. The driver in question was a Heavyweight courier, who was directed by his manager to enter the delay/exception code off the premises of the consignee, but only on the days where he wasn't going to make it there by the cut-off. So, he stops as directed, enters the code off the premises, and the account wonders why everything shows "on-time" when it's delivered well after the negotiated extension. The

Ethical FedEx used to use the exception for everything, including FO, so they could save money by not sending 2 FO couriers (they sent none) to handle the 30-plus FO this stop got every day.
Eventually, the account discovered this as well, and then a few managers were gone.