In the beginning (late 90's anyway) there was Remote Deferral.
In an effort to save miles, we started intentionally witholding service on certain packages. There was a quota. Reports were printed out, numbers were chased, discipline threatened. Eventually...it passed.
Then came PAS/EDD. Again, it was about saving miles. 85 % compliance was demanded. Reports were printed, numbers were chased, discipline threatened. Eventually...it passed.
Along came Telematics. Idle time and backs were being counted. Once again the quotas were created; reports were printed, numbers were chased, discipline was threatened. Eventually however...it passed.
Now we have ORION, and guess what? Compliance is once again being demanded. Reports are once again being printed, numbers are once again being chased abd discipline is once again being threatened.
As it has before...this too shall pass.
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