Humbled today

[oldngray]

Had a lady chase me down on area saying she wanted to get her COD pkg. I told her the amount. She looked at me and said "The money order is at home."

(So just to recap: You took the time to get in your car and come find me to secure what you knew was a COD package, but you did not bring the money order with you. Is that correct?)


C'mon man.....

Followed by her saying, "Wait here. I will be right back with the money".

 

[upschuck]

I asked the question to a customer why they don't use a CC instead, and she responded that she didn't want any surprises at the end of the month, and wanted to know everything was already paid for.

 

[ZQXC]

Followed by her saying, "Wait here. I will be right back with the money".

Package was delivered the following day at her house.
I don't suffer fools gladly.

 

[UpstateNYUPSer(Ret)]

I asked the question to a customer why they don't use a CC instead, and she responded that she didn't want any surprises at the end of the month, and wanted to know everything was already paid for.

Proper record keeping prevents such surprises.

 

[upschuck]

Proper record keeping prevents such surprises.

The same people who don't know the COD amount, would be a surprise at the end of the month. Some people know their weaknesses.