One of the technicians being laid off....
When I joined the UPS family about five years ago, Jim Casey was still part of UPS, and one thing we kept hearing around the office all the time was how UPS was a great place to work at, and how UPS didn't fire their employees, how much they were appreciated. Five years later, I need to find me another job, because UPS is laying me off and I am not getting the chance to apply for a job in another department. Meanwhile, our CEO, Mike Eskew, has a salary close to $1,000,000. He gets that, we get the shaft.
All I know is that I have to leave UPS, and they are replacing a lot of us with new employees mostly. Believe me, this is not an easy job. I've learned a lot in five years. The guys at the TSC in Las Vegas are not going to learn in four or five months what I've learned in five years. Computer support is going to suffer, and because of that, customer support is also going to suffer. But you know what? I really don't care about UPS anymore. Why should I when UPS doesn't really care about what happens to me? I'll stay here until the end, take my separation allowance and leave to my next job. This is the last time this crap happens to me. I'm getting far away from the pc support market as fast as I can. There is too much work, your supervisors don't really appreciate you, you have to keep upgrading your skills, and the pay is miserable compared to other jobs. I am even thinking about starting my own business, and when I do have my own business, you can bet your booty I am not using UPS for my package delivery!!!