I think I'd simply rather pump gas.
I have to wonder though, is it really better elsewhere? To those who have left, is it really better, or is me so wanting to leave the stupid-show, just a case of "the grass is always greener?"
I love that you are willing to talk about the trainwreck. I hate that you are still skeptical that TSG is an anomolous mess.
UPS is a hard company, but it is well regarded, affords a lot of money and benefits to its employees, and gets the job done.
You have to separate TSG from UPS. Once you do, you should see that your job is only good by association.
I only worked a few other IT jobs, so my observations and opinion is not the broadest. However, I see almost nothing in the technical world that really approaches the mess in TSG.
I spent many years in TSG being capable of doing IT work that was extremely advanced. Sometimes I could squeak in a certain thing (a group object, a script, whatever) that I came up with that gave me a little feeling of being in control of my situation. Most of the time, I did work that a 50 year old woman with no technicial knowledge or inclination could do -- oh, yeah, that last comment is literal -- it happened.
Even in TSG there are tiers of ability. Some techs are really good, and some are just dreadful. This is true anywhere.
I speak to the good technicians. For you, there is a whole world outside UPS where you can excel and share your skills.
A really good technician is valued every where I go -- except UPS. There, a good technician will swap the same eltron and use the same can of canned air as the worst. There is nothing that UPS does to distinquish one from the other.
At one time, there was pride at being a Tech II (now Senior Tech). After a few years, everyone became one.
I have discovered that the job gave me a horrible attitude. I would read certification manuals outside work, and my buddy would read Field & Stream. At raise time, there was no distinction.
I could write scripts and manage AD, and a coworker could really sell Mary Kay and Pampered Chef (on the job) -- to UPS there was no distinction.
I would volunteer to stay in a center or hub until the job was done. I would answer calls for PAS help, while my coworker would clockout(activity system) with tickets open, phones ringing, and customers at the door. Management saw the distinction, but had to ability to give merit.
A skilled person, with good customer skills, and a willingness to help should always be valued over someone lacking those assets. At UPS, we are all the same.
If you are one of those "good" technicians, you can do well outside UPS. If you don't see yourself meeting the criteria above, stay, stay, stay. You will see the grass is greener at UPS -- a company that either cannot or fails to distinguish your sorry
from a good tech.
Leaving won't be easy, you'll have a hard time finding a job, you might get paid a little less. After being gone a year, I can tell you that my attitude and general mental health has so improved that I feel like a "born-again" and must proselytize to the masses.
It is such a difference having people ask for your professional opinion. It is so different having users really value your help.
TSG is union work with a disc, rather than a brown box. The problem is that TSG work requires thinking (even for the non-"good" ones). The more you think, the more you think the job sucks. Do overthink this, it really does suck.
If you're at UPS for benefits, then only judge UPS by benefits. In this case, it is awesome -- therefore, TSG is awesome.
If your at UPS for a professional career -- and you ain't driving a truck, you picked the wrong one.
If you are stuck at UPS because the benefits are good, the pay is fine, and the life is easy, yet you yearn to do real technical work, the kind you know you are capable of, well........ It is just sad because I was in that same place with the same feelings for many years. Without the downsizing and buyout, I would still be there. Find a way to let go.
None of use who have "let go" regret it for a second.
If nothing else, just take a 3 or 6 month period of your life (hopefully soon) and read-up on resume writing. In fact, have someone else do it. If you were like me, at UPS for over a decade, you don't really know how to write one anyone. Get your resume done. You'll be suprised that what you do, however mundane, is still more than others who apply for jobs.
Read your local paper, go online, and apply for jobs. You probably won't get a lot of call-backs, but you will get some. Go on some interviews (yes, you will have to give away some discretionary days).
Just see how people in other companies talk to you, what they offer. Think about how empowered you feel for the first time in years. Get excited, and you may break those brown velvet handcuffs.
While many of use love the trainwreck, we will remain here to help you out of the wreckage if you really want to be rescued.